Advocates say the MTA’s Access-a-Ride paratransit system discriminates against disabled New Yorkers by making them wait longer and take less direct routes than riders on the subway and bus systems, ...

An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

An MTA-contracted driver repeatedly sexually assaulted a disabled passenger — and used a translator app to make sure she understood his crude remarks to her in Russian, a new lawsuit says. “I will ...

Throughout the pandemic, as a way to protect riders, the MTA suspended shared cars and vans, but, starting in early July, the agency began phasing in shared rides for its Access-a-Ride users again.

STATEN ISLAND, N.Y. -- As more and more New Yorkers return to their daily travels as the city continues to rebound from the coronavirus (COVID-19) pandemic, some of the area’s most vulnerable ...

STATEN ISLAND, N.Y. -- The MTA is reporting record-high levels of customer satisfaction for the agency’s paratransit service, but is continuing to make improvements to the much-maligned Access-A-Ride ...