Something happens the moment you step up to a self-checkout kiosk that never quite happens at a regular register. Your shoulders tighten a little, your movements get slower and more deliberate, and ...

Young woman scanning groceries at self-service checkout in a modern supermarket - Maliev Oleksandr/Getty Images We've shared before about the customer behaviors that grocery store employees hate most, ...

Imagine an invention that is worse at what it does than humans, threatens jobs and increases the potential for crime. You might think it would go nowhere fast. In fact, the supermarket self-checkout ...

Rhode Island lawmakers are considering a bill to limit grocery stores to eight self-checkout kiosks. The proposed legislation would also require one employee for every two self-checkout stations. The ...