Lokam.ai, a voice-first AI platform built for automotive dealerships, has officially launched in the U.S., introducing a new approach to overlooked customer follow-up across both sales and service.

Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest airport.

ShinyHunters leaked data on more than 13 million Spectrum customers after the ransom payment deadline passed. Here's what was exposed and what to do now.

Spoiler alert: There was no miracle. By Julie Bosman Reporting from Chicago Even the Vicar of Christ can be thwarted by a customer service representative. About two months after Robert Francis Prevost ...

Radenta Academy is a TESDA-accredited Technical Vocational Institute and is the brainchild of Radenta Technologies, one of ...

Google Fi has been around for north of a decade now and it still feels like the weird, smart kid in the back of the wireless-carrier room. It’s not quite a major carrier, but it’s much more than just ...

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Google is testing a change that gives some new accounts 5GB by default, with the full 15GB unlocked only after phone verification. Google’s longtime 15GB free storage perk is no longer automatic for ...

The Federal Trade Commission and the state of Illinois are suing Premium Home Service and founder Yosef Bernath for violating ...

I attended the first two days of this year's National Restaurant Association Show in Chicago this week. In truth, I could ...

Google expands Gmail’s AI Inbox with conversational voice search, letting users ask Gemini to find buried email details.

Google appears to be altering the deal on free storage for new Google accounts. Previously, everyone who signed up for a new account got 15GB of storage. Now, you may get stuck with a measly 5GB ...