British Gas is to pay £20m over its treatment of customers who had a prepayment meter forcibly installed.

The regulator say the energy supplier breached licence conditions aimed at protecting customers in vulnerable situations.

If you had a prepayment meter forcibly installed by British Gas, you could be entitled to compensation and/or an energy debt write-off. The energy supplier has agreed today (Friday 15 May) to pay out ...

HOUSEHOLDERS in Bradford who had a gas prepayment meter installed without their permission could be in line for compensation.

British Gas has agreed to pay £20m to energy regulator Ofgem after installing prepayment meters (PPMs) without the permission ...

British Gas has confirmed a new ‘9am rule’ for customers on Saturdays which will give them eight hours of electricity at half ...

British Gas agrees £70m energy debt payoff and compensation over prepayment meter scandal - The energy supplier has agreed to ...

The new offer comes on top of an existing Sunday scheme aimed at helping customers save on their energy bills ...

British Gas has announced the PeakSave Super Saturday Tariff - but it's not even as good as what it currently offers ...

Personal finance expert Martin Lewis has given an important message to all customers of UK power suppliers such as Octopus ...

Energy suppliers are being forced to fix faulty smart meters as soon as possible or face fines and penalties.